Airswift is currently seeking a Systems Support Technician to work on a part-time assignment for 6 months with one of our clients in Durham, NC.
- Helpdesk or System Administration experience.
- Be personable, have excellent customer service skils
- Provide training on how to use devices
- Troubleshoot devices and ion system
- Identify bugs and relay them to the ion programmers/developers/team for quick remediation
- Configure devices/apply updates
- Interface with all levels from leadership, managers, superintendents, craft workers, etc
- Generate daily compliance reports/spot checks of devices
- Coordinate onboarding and offboarding of personnel
- Track inventory of devices and hardware, communicate with ion team to replenish as necessary
- Track weekly stats in terms of compliance and device functionality and be prepared to provide a briefing to leadership if requested